Question 1

Are these prices VAT-inclusive?

Accepted Answer

No — headline prices are quoted excluding VAT. Your invoice itemises the ex-VAT subtotal and adds 15% SA VAT separately, in line with SARS requirements.

Question 2

What's included in the per-flyer rate?

Accepted Answer

GPS-verified door-to-door distribution, dress-coded promoters, photo proof, route heatmap and a branded PDF report. Printing is a separate add-on.

Question 3

How quickly can a campaign start?

Accepted Answer

Standard lead time is 3–5 working days from quote approval. Express turnaround (24–48h) is available on Growth tier and above for a 15% surcharge.

Question 4

Do you guarantee delivery?

Accepted Answer

Every package includes a coverage SLA. If a zone is missed, our re-drop guarantee covers it at no extra cost on Scale and Enterprise tiers.

Question 5

Can I customise a package?

Accepted Answer

Yes. The tiers are starting points — talk to us about hybrid campaigns combining door-to-door with mall, taxi rank or robot intersection drops.